About my role:
As a delivery driver, I am responsible for providing friendly service and assistance to customers when making deliveries to residences or places of business.
Through GoPuff, I deliver everyday essentials to customers’ desired locations from a local GoPuff facility, including cleaning supplies, home goods, medication, food, drinks, and more. Among other incentives, GoPuff offers a per-order commission, 100% of tips, and smaller delivery zones, which makes earning effortless.
- Establishing customer relationships through prompt and courteous service.
- Resolving customer complaints
- Meeting and surpassing productivity targets and quality standards.
- Evaluating customer needs, determining appropriate action, and referring their questions to management when necessary.
- Obtaining a signature, printed name, and ID number for the signatory on all delivery invoices
- Ensure all product is signed for at the time of the delivery and not left unattended