Server and Bartender

Aug 2021 to Aug 2022

Highlighted Skills

About My Role:

As a server and bartender, I provided fast, friendly, and accurate food and beverage service to customers while following all applicable health codes, maximizing sales, and minimizing waste. Upon starting this role, I was the only server on staff, responsible for maintaining the entire lower level of the bar during each shift. After four months, I was given my first opportunity to independently run the bar as the VIP Bartender. As a bartender, I created weekly drink menus to drive sales and awareness of lesser-performing spirits.

Duties:

  • Providing fast, friendly and accurate service to ensure guest expectations are met consistently
  • Demonstrating mastery of the food and beverage menu by responding to questions about menu items and drink options and making suitable recommendations
  • Taking customer orders, accurately entering orders into the point-of-sale system, and delivering items as requested
  • Finding ways to satisfy guests’ requests
  • Exhibiting the ability to engage with multiple guests, prioritizing interactions, and providing outstanding service
  • Building relationships that make guests want to return
  • Cash handling and cash-out procedures
  • Assisting the kitchen staff in filling and preparation of food and beverage orders
  • Maintaining a clean and stocked environment in the service and customer areas
  • Following all applicable health codes; maximizing sales and minimizing food waste.

Highlights:

  • Through intentionally wearing LED accessories as part of my attire as a waitress, I independently created an accepted aesthetic for the waitress dress code at work.
  • One of my original recipes was featured as an option on the standard drink menu.
  • Served as project manager and spearheaded recipe creation and implementation of a marketing campaign to build local awareness and driving sales of non-alcoholic mixed beverages available for a limited time during Summer 2022.
  • Developed expert knowledge of food and drink pairings, memorizing over 50 types of cocktails, wines, and spirits.
  • Improved use of upselling techniques to increase sales
  • Trained 1 new server in customer service, seating, and menu items as well as opening and closing duties

About the Company

"Located in the heart of downtown Lansing directly across from the Lansing Center, Omar’s Showbar has been a favorite spot for conventioneers and locals for over 20 years. Come experience the finest Showgirls in the Lansing area in a discreet and intimate setting. Enjoy fine cocktails, a large beer selection, and great food while watching the show!

Whether you are in town for a convention or just looking for a spot for your next bachelor or birthday party, make Omar’s your first choice. You’ll be glad you did!"

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My portfolio only contains recent and notable jobs that I’ve had. To see more, visit my LinkedIn Profile.

See More Past Experiences

My portfolio only contains recent and notable jobs that I’ve had. To see more, visit my LinkedIn Profile.